My background in
consulting and leadership.

PRESENT / APPLIED AI & ML CONSULTING

Practice leadership and executive sponsorship.

I connect client advisory, technical direction, recruiting, staffing readiness, and delivery economics. I lead client expectation-setting and technical direction, partner with recruiting to assess specialist skills, and advise executive leadership on hiring and capacity using pipeline evidence. My architecture experience helps me challenge a plan without becoming the team’s daily implementation dependency.

I also build operating tools for the practice: Timesheet Compliance Automation and the AI Practice Opportunity Radar, both delivered in Microsoft Teams.

2011–2025 / OPTiMO INFORMATION TECHNOLOGY

From program leadership to business operations.

As Director of Business Operations, my operational remit extended across an organization of more than 100 people, working through practice leaders and their teams. At peak, I had more than ten direct reports, including leaders with teams of their own.

My responsibilities covered PMO leadership, staffing, and planning against company objectives.

SELECTED CLIENT EXPERIENCE / USPS

Large programs. Multiple teams. Public impact.

Technical and program leadership across USPS digital and mobile work, with experience associated with My USPS and Informed Delivery. Co-presented the 2017 DDDS recompete with the CEO; OPTiMO won the prime.

Selected program history includes GoPost, Urban Delivery Box, Package Intercept, Premium Forwarding Service, and USPS Mobile.

OPERATING DISCIPLINE

CMMI Development Level 3.

Led the implementation spanning operating process, supporting tools, training, and audit preparation. Governance became part of the way the organization worked.

EARLIER FOUNDATION

Enterprise delivery across technology generations.

Earlier development and consulting experience includes IBM, Lotus Consulting / Lotus Professional Services, IHG, PRG-Schultz, Romac International, Kforce Consulting, Matrix Resources, Benco Dental, and PennDOT.